↩️ RETURN & REFUND POLICY ↩️

🛍️ At IYAN AROMATICS, customer satisfaction is important to us. Please read our return, exchange, cancellation, and refund guidelines carefully before placing your order.

❌ ORDER CANCELLATION POLICY

📦 Orders can only be cancelled before they are shipped.

🚚 Once an order has been dispatched, cancellation requests cannot be accepted through the website.

🔄 RETURN & EXCHANGE POLICY

✅ Returns and exchanges are applicable only on selected products.

📅 Most eligible products come with a return window of up to 3 days from delivery.

⚠️ Return eligibility and conditions may vary depending on the product category.

📍 If pickup service is unavailable in your area, products must be self-shipped to our return address.

💳 Return or exchange shipping charges may apply depending on the case.

💰 REFUND POLICY

✔️ Once the returned product is received and inspected, eligible refunds will be processed.

🏦 Refunds are usually credited to the original payment method within a few business days.

🚫 Shipping charges, COD charges, or handling fees may be non-refundable in certain cases.

📩 Customers will be notified through email or phone once the refund process is initiated.

📌 IMPORTANT RETURN CONDITIONS

🧼 Products must be unused, unopened, and in original condition for hygiene and safety reasons.

🏷️ Original packaging, labels, and tags should remain intact.

🎁 Customized or personalized products cannot be returned or exchanged.

⏳ Return or exchange requests raised after the allowed return period may not be accepted.

🤝 We reserve the right to approve or reject any return request after quality inspection and policy verification.

✨ IYAN AROMATICS — Smooth, Trusted & Hassle-Free Shopping Experience.